Shipping Policy

Processing Time

All orders are processed within 10-14 business days. Orders are not shipped or delivered on weekends or holidays.

For made-to-order items, please allow 5–10 business days for production before shipping.

Shipping Rates & Delivery Estimates

Nigeria

• Standard Shipping: 2–5 business days
• Express Shipping: 1–3 business days

International Shipping

• Standard International Shipping: 5–10 business days
• Express International Shipping: 3–5 business days

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number via email or WhatsApp within 24 hours.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, taxes, or import fees applied by their country.

Shipping Delays

Please note that shipping delays may occur during:

• High order volume periods
• Holidays
• Customs processing

We are not responsible for delays caused by shipping carriers or customs.

Incorrect Shipping Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Damaged Packages

If your order arrives damaged or is lost, please contact us within 48 hours at:

Email: saraiimaniatelier@gmail.com
WhatsApp: +2347030008269